CareVeda (“we,” “our,” “us”) values your privacy and is committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or purchase our Ayurvedic skincare products.

By accessing our website, using our services, or purchasing our products, you agree to the terms outlined in this Privacy Policy. If you are not comfortable with any of the terms or policies described in this Policy, you may choose to discontinue usage of the Platform and our services.

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: Name, contact details (phone number, email address), billing/shipping address, payment information, and order history.
• Usage Data: Information on how you access and use our website, including IP addresses, browser type, pages visited, and duration of visits.
• Demographic Information: Gender, age, preferences, and interests if voluntarily provided by you.
• Health Information: Any skin-related or health conditions you may disclose voluntarily to help us recommend products.

2. How We Use Your Information

We use your personal information for the following purposes:

• Order Processing and Fulfilment: To process and deliver your orders and communicate about your purchases.
• Customer Support: To provide assistance and respond to inquiries or complaints.
• Personalization: To customise your experience, suggest relevant products, and understand your preferences.
• Marketing and Promotions: To send promotional materials, special offers, newsletters, and information about our products and services. You can opt out of these communications anytime.
• Website Improvement and Analytics: To analyse website traffic, improve user experience, and enhance our services.
• Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may engage trusted third-party vendors to perform functions on our behalf, such as payment processing, order fulfilment, or marketing.
• Legal Requirements: We may disclose your information if required by law, court order, or in response to valid legal processes.
• Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same protections.

4. Data Security

We implement appropriate security measures to protect your information against unauthorised access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. Thus, we shall not be liable to any Customers for any loss, damage (whether direct, indirect, consequential or incidental) or harm caused to the Customers due to the unauthorised access or misuse of the Personal Information by any third party.

5. Retention of Information

We retain your information for as long as needed to fulfil the purposes for which it was collected and to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on our website. You can set your browser to refuse cookies, but some features of the website may not function correctly.

7. Children’s Privacy

Our products and services are not directed toward children under 18. We do not knowingly collect or process information from individuals under 18 without parental consent. ​​If you are under eighteen (18) years of age, you may browse our Platform, but please do not provide your Personal Information to us.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of our website and services after changes constitutes your acceptance of the updated policy.

Contact Us:

If you have questions or concerns about this Privacy Policy, please contact us at:

Mahima Singh

(Grievance Officer)

CareVeda 

E-1, Durga Enterprises, G.T. Road

Ghaziabad (UP).

Email- adv.mahimaverma@gmail.com